Product catalogue
Open Products from Manage Account. Check the product you are changing using its name and any SKU or barcode. Review price, unit and variants where available before your team uses it for a sale.
- Confirm you are working in the correct business.
- Find the product and review its identifying details.
- Check the updated product in your sales workflow.
Receiving stock versus counting stock
Manage Your Stock includes Receive stock and Stocktake. Receiving represents items coming into the business. A stocktake records a physical count. Decide which event actually happened before using the operation so that your stock record reflects reality.
A quantity looks wrong
Check the exact product or variant and unit, then review recent activity available to you. Look for duplicate entries or a count entered against a different item. Avoid repeatedly adjusting a quantity without recording why it changed.
Imports and access
If you use product imports, follow the template and validation shown by the current import screen. Review errors before retrying to avoid duplicate products. If you cannot access products or stock, ask an administrator to check your permissions.